PTAS Frequently Asked Questions (FAQs)
PTAS is revolutionizing transportation in the Philippines with a people-centric approach that goes beyond just getting you from point A to point B. We empower drivers, create a smoother experience for passengers, and collaborate effectively with partner operators. Here are some commonly asked questions for each group:
For Drivers:
PTAS prioritizes driver well-being. We offer competitive rates, transparent earnings breakdowns, and opportunities for professional development.
The sign-up process is simple and can be completed through our app or website. We'll guide you through the requirements and provide training to ensure a smooth transition.
You'll need a valid driver's license, a roadworthiness certificate for your vehicle, and a good driving record. Additional requirements may vary depending on your location.
Our earnings potential is competitive thanks to fair fares and transparent commission structures. You can set your own flexible schedule and maximize your income.
Absolutely! We have a dedicated driver support team available 24/7 to answer your questions and address any concerns you may have.
For Passengers:
PTAS offers a safe, convenient, and reliable ride-hailing experience. We also prioritize driver well-being, which translates to a more professional and courteous service for you.
Download the PTAS app, create an account, and enter your pick-up and drop-off locations. You'll see available drivers, estimated fares, and arrival times.
You can easily pay for your rides using cash on hand.
We prioritize passenger safety with features like driver background checks, real-time tracking.
We value your feedback! You can rate your driver within the app after completing your ride.
For Partner Operators:
PTAS is always looking for collaborating partners who share our vision of a better transportation ecosystem. Contact our partnership team to discuss opportunities.
PTAS offers access to a wider customer base, increased efficiency through technology solutions, and support in driver recruitment and training.
We work closely with our partners to establish clear communication channels and provide ongoing support to ensure a successful partnership.
PTAS offers training programs to help our partners understand the platform, optimize their operations, and ensure driver and passenger satisfaction.
PTAS has a dedicated team in place to handle disputes fairly and efficiently. We prioritize resolving issues swiftly and amicably for all parties involved.
Data Privacy
As part of PTAS's endeavor to enhance service quality and tailor it to the needs of each individual User, and in compliance with Republic Act No. 10173, commonly known as the “Data Privacy Act of 2012”, along with its Implementing Rules and Regulations (“IRR”), as well as directives issued by the National Privacy Commission (“NPC”), you will be requested to furnish your personal details whenever you engage with PTAS. This includes availing services, reaching out for assistance, participating in surveys and promotional events, or attending training sessions facilitated by PTAS. We are committed to protecting your privacy and will only use your information for legitimate purposes as outlined in our Privacy Policy.
We hope this FAQ has been helpful! If you have any further questions, please don't hesitate to contact PTAS.
